Refund & Cancellation Policy

If you cancel after accepting a quote but before we have started work, any advance you paid is refunded in full.

If you cancel once work is under way, you pay for the work completed up to the date of cancellation, calculated against the agreed milestones. Any amount you have paid beyond that is refunded.

Work that has been delivered and accepted is not refundable. If something delivered does not match the agreed scope, tell us in writing within 7 days of delivery and we will correct it at no extra charge. If we cannot put it right, we will refund the portion of the fee for that deliverable.

Ongoing services such as social media management or website care can be cancelled with 30 days' written notice. Fees for the current month are not refundable once the month's work has begun.

Amounts we pay to third parties on your behalf, such as domain registration, hosting or advertising spend, are passed on at cost and are not refundable by us once paid.

Approved refunds are returned to the original payment method or bank account within 7 to 10 working days of approval.

Email us with your name, the project and the reason. We reply within 2 working days.

Questions about this page can be sent to creativedesigncorpofficial@gmail.com or by post to SMMWipe, 10, Vijay House, Block E1, Mansarovar, Vijay Village, Jaipur (District Jaipur), Rajasthan 302020, India.